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Frequently Asked Questions
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- Your order is delivered within 3 days.
- Delivery charges and an estimated timeframe are shown before you confirm your order.
- If there’s a delay, we’ll let you know and reschedule where possible.
- Orders placed on weekends or public holidays are processed the next business day.
- If no one’s available to receive the delivery, you can schedule a new date or collect it from the courier.
We want you to love your fragrance. If your order arrives damaged or incorrect, we’ll resolve it immediately at no cost to you. For change-of-mind returns, unopened and unused products can be returned within 7 days of delivery. Once the seal is opened, the product can’t be refunded or exchanged.
Yes. All our perfumes are made from natural oils and materials that comply with international safety standards. If you have highly sensitive skin, we still recommend testing on a small patch first.
It depends on the concentration and your skin type, but as a general guide, our perfumes last 6 to 8 hours. Applying to pulse points and moisturized skin extends wear time significantly.
